Skip to main content

Even if you provided a delivery address, there are several possible reasons why your package may be delivered to a pickup point. Here are some possible explanations:

Delivery by La Poste

If your package is being delivered by La Poste, and the delivery driver cannot deliver it directly to your home, they may choose to leave your package at the nearest post office. This can happen if you are not available at the time of delivery or if access to your home is difficult for the delivery driver.

Delivery by DPD or GLS

For deliveries made by DPD or GLS, if you are not present at the time of delivery, the delivery driver may decide to drop off your package at a nearby pickup point. You can then pick it up at your convenience.

Difficult-to-Access Address

In some cases, especially for islands or small villages with restricted access for delivery trucks, the delivery driver may opt for delivery to a pickup point for practical reasons. This helps ensure a quick and efficient delivery while avoiding logistical constraints.

If you have additional questions regarding the delivery of your package to a pickup point or if you are experiencing issues with receiving your order, please feel free to contact us at [email protected]. Our team is here to assist you and guide you throughout the delivery process.

Can't find your answer ?

Get help for your specific questions.