In some cases, you may find that your pouf is delivered in 2 separate packages. Here is the reason for this situation:
We may sometimes experience stock shortages for the filling beads at our warehouse in France. In such circumstances, we take steps to ensure a quick delivery of your order. The pouf cover will be shipped from our warehouse in France as planned. However, the filling beads will be shipped separately from our factory in Germany to avoid delaying your order.
This approach allows us to provide you with the pouf cover promptly and ensures that you have the option to fill it as soon as the beads arrive. You will receive two distinct packages, one containing the pouf cover and the other containing the filling beads.
We want to ensure that your order is processed efficiently, even in the case of temporary stock shortages. Our priority is to provide you with fast and reliable delivery service so that you can enjoy your pouf as soon as possible.
If you have further questions about your delivery in two packages or need specific information about your order, please don’t hesitate to contact us at [email protected]. Our team is available to assist you and guide you throughout the delivery process.
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